The BEST FAQ
Turn off the main valve at the meter and call us right away.
Usually this means the main sewer or branch line is backed up and needs to be cleared.
Yes. We can send our camera down to tell you the actual cause and location of your problem.
You could set up a maintenance program for regular cleaning or repair or replace the sewer to prevent further backups from occurring.
The white substance on your walls is called efflorescence. This is the breakdown of the bonding agent used to hold your foundation together. The water that is penetrating the foundation is breaking the bonding agent down.
Basements can leak for various reasons. The weeping tile that surrounds most homes could be plugged, causing water to build up around the house. The foundation may need to be waterproofed stopping any water from penetrating the concrete or block wall. Or you could have cracks in the foundation wall letting water into the basement.
Water seeping through a foundation can cause cracking, bulging, foundation deterioration and health issues. Severe mold can buildup causing problems for those with allergies and respiratory problems.
Yes. Under certain circumstances you could do an interior repair. This is typically by either a crack injection or an interior perimeter tile system. Our belief is that an exterior repair is always best, where possible. An exterior repair stops the water from ever touching the bare foundation wall. Where an interior repair allows the water to penetrate the wall then redirects it to an interior drainage system.
Yes. We could solve this problem by installing a yard drainage system sometimes called a 'french drain'. This will remove any surface water and direct it away from the house.
Yes. Make sure you have proper grading away from the house. Soil around the house should not come above the brick line. Downspouts and sump discharge lines should be directed away from the house.
Yes! Our warranty for any exterior sewer or waterproofing repair is 20 years and any interior repair is for 5 years. Both warranties are transferable.
It all depends on how serious the problem is and what needs to be done to rectify the problem. Our estimates are free of charge and completed by experienced tradesmen not salesmen.