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The BEST 20 Year Limited Warranty

Wet Basement Warranty

BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited warrants that the basement will not leak in the area repaired for a period of 20 years, the first 10 years being transferable.


Sewer and Waterline repair or replacement

BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited warrants that the sewer or waterline will be free from defects in the area repaired for a period of 20 years, the first 10 years being transferable.


Exclusive Remedy

Under this warranty, BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited will be responsible solely for materials and workmanship to repair the claim. This warranty does not cover nor will BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited be responsible for the removal of the following:

  • Trees, grass or other landscaping.
  • Exterior concrete, asphalt or stone.
  • Interior finished walls.


Limitations:

This warranty does not apply and BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited shall not be responsible for wet basement leakage or sewer/waterline defect resulting from:

  • Any damage to the coated walls or applied coating including damage caused by alterations or penetrations (pipes, cables, ducts, etc.) unless previously treated by BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited.
  • Build up of condensation on the interior walls or utility pipes.
  • Defective or inadequate interior, exterior drainage system.
  • Grading which does not slope away from the structure sufficiently to drain water away from the foundation walls or grading which extends above the waterproofing or foundation wall.
  • Extreme weather conditions such as flooding or driving rain.
  • Damage to sewer by others.
  • Allowing grease or other contaminants to enter the sewer system.
  • Sewer backup caused by city or other old sewers.
  • Waterline breaks due to freezing.


Claims Procedure

Any claim under this limited warranty shall be initiated by providing BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited with written notification within (30) days of discovering the claim. Upon written notification BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited will make a prompt inspection and evaluation in order to perform its obligations, if any, as stated in this warranty.


Warranty Transfer

Contact BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited.

BEST Plumbing and Drainage Contractors, 1215190 Ontario Limited shall not, under any circumstances, be liable for incidental or consequential damages, including, but not limited to damage to the structure or its contents.

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At BEST Plumbing and Drainage Contractors, we feel it's important to help homeowners understand the role of the contractor and the various construction solutions available for each unique plumbing, wet basement repair and drainage issue. We are more than happy to consult with you and help navigate the process.

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