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Client Testimonials

Best Plumbing Testimonial

At BEST Plumbing and Drainage Contractors, we take our customer’s satisfaction seriously. We have earned the reputation for providing superior quality products and services to all our customers. We are very proud of our track record and would like to share with you some of the comments we have received from our many happy clients:

Bob writes:

"Shawn, Thank you to you and your crew at BEST Drainage Contractors for your promptness, professionalism, and integrity in resolving, what was for me, a very stressful situation. It was a real relief this past week-end to see the rain and melting snow stay outside rather than entering my basement. I would highly recommend your services not only for the work you do but also for your not attempting to capitalize on my dilemma.

Thanks again"

Martin writes:

"Thanks very much.  Very impressed with the guys and the work they did.They will be back once more to top up the crushed stone and put the patio stones back down.Once again thanks for your professional service. "

Brenda McKenna writes:

"Perfect and thanks.  Appreciate all your help with the job.  You guys did a fab-o job."

Mary Jane Symonette writes:

"Dear Shawn,
Your crew has just left the property and I came inside to email you immediately to let you know just how thrilled I am with your work.  Once you took over, I knew that I was in good hands. the job was professionally done from start to finish and the front of the house now looks as it should and we have in use for the long weekend. Most of all I shall be able to rest comfortably knowing that only an act of god would dare allow water in such a well sealed basement. I cannot thank you enough"

Chris Clark writes:

"Thank you so much for all of the work and extra effort that you and your team went to in order to keep our house from flooding again....and to meet the requirements of the city.  You and your team were professional, knowledgeable, efficient and courteous at all times. 
Thanks again,"

Jim writes:

"Hi Shawn
Well after the large amount of rain we had this past few days I am pleased to say that our basement in bone dry!  I just wanted to send you a quick note to let you know that and to let you know how pleased I am with the work that Jeff and Alex did.  As i am also a business owner I know how important it is to have employees that you can trust to do a good job and represent your company in a professional manner.  Trust me when I say that you struck gold with these two! I would not hesitate to recomend your company to my clients.  In fact I have already done so a few times.  Please Pass on my thanks to Jeff and Alex for a job well done!
BEST Regards"

Brenda and Eddie write:

"A BIG thank you to you and your great crew for making our basement repair easy-peasy!  In particular, you were easy to talk to and full of great ideas.Eddie and I appreciate your prompt response to all of our questions.  For a job of this size, it's great to know the work was done right the first time. Thanks again."

Jodie Renner writes:

"Hi Shawn,
I'm very pleased to see that my basement has remained dry through these heavy rains!
Also, I planted the new flowering shrub the day your guy dropped it off, before all this rain, so it's settling in very well - thank you!"

Tsung (Tom) Lee writes:

 "Hello Shawn: The drainage work for my house is done.  I congratulate you on the efficiency, good work and courtesy of yours workers. Thanks"

Robert & Lynda Thoman write:

Re: BEST Plumbing and Drainage Contractors

"We understand that The Better Business Bureau usually only receives complaints about companies and we would like to sing the praises of the company mentioned above. Not only did they do an excellent job of weeping tile replacement at my fathers' home, but they were the finest group of young gentlemen that we have met in some time. The weeping tile had previously been done by another "contractor" in the city, and Shawn was able to tell us who had "done" the work; although he declined to say anything bad about the person. These four young men went above and beyond what was expected on this job and their work was well above the average. We would highly recommend BEST Plumbing & Drainage (and have already done so) to anyone in need of this type of work."

Heidi Mettler writes:

"Just wanted to send you a note to let you all know how appreciative, thankful and impressed I have been since December when my basement flooding problems finally subsided-thanks to you. You turned my worst nightmare into a rectifiable situation! Thank You."

John Prout writes:

"Just a few words to say thanks for the great job you guys did, very professional and knowledgeable.Thanks."

Judy Crisante writes:

"Thank-you for the new sump pump and the very prompt service."

Carol and Bill Vezina write:

"Just a short note to thank-you and your staff for such great advice and service on our recent renovations. Your workmen where professional and nice to have around. Your service over the years has been first class, and prompt."

Brian Durnin of London Hydro:

"Our mandate is to secure reliable cost effective service companies to maintain our buildings. Because of their excellent service, we have awarded BEST CONTRACTORS with an additional 3 year contract."

Barbara Meyer writes:

"Dear Shawn,

Thank you very much for taking care of my clients. I really appreciate the time you have spent with them and look forward to being able to call again in the future."

Donna Geromette writes:

"Just a short note to let you know my basement wall withstood the spring rainy season. I am very pleased. Also the way Shawn hand dug the problem area and left very little disturbance to indicate he had even been here was impressive. I will certainly recommend your company."

Lynne T. writes:

"Shawn, BEST Drainage,

I would like to take this opportunity to express my appreciation and complete satisfaction with regard to the work performed by your employees. I would like to express my sincere appreciation for the customer service that I have received from BEST Drainage. As good customer service is very hard to find, I wanted to inform you that it was a pleasure to deal with your employees during a very stressful time. Therefore I have recommended your company to all my family, friends, neighbors and colleagues."

Michelle from Scouts Canada writes:

"Our water main broke on a Sunday causing thousands of gallons of water to flood our lower level storage room. BEST Plumbing and Drainage Contractors responded immediately, saving the day!"


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At BEST Plumbing and Drainage Contractors, we feel it's important to help homeowners understand the role of the contractor and the various construction solutions available for each unique plumbing, wet basement repair and drainage issue. We are more than happy to consult with you and help navigate the process.

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Our Accreditations

  • Better Business Bureau
  • Certified Contractor Checkmark